Getting an accurate reading
Park safely, then place the phone on a firm, flat surface inside the vehicle. Keep the screen facing up and point the phone’s top edge towards the windscreen. Wait for the reading to settle.
Motor Align support
Quick answers for accurate readings, vehicle setup and safe use. If you still need us, email support and we’ll be glad to help.
Park safely, then place the phone on a firm, flat surface inside the vehicle. Keep the screen facing up and point the phone’s top edge towards the windscreen. Wait for the reading to settle.
Open Settings and enter the centre-to-centre wheelbase and track width. Enter the height between ramp steps and the manufacturer-rated maximum usable lift.
Use only rated levelling ramps or manufacturer-approved blocks, move slowly with a spotter and keep everyone clear. Apply the parking brake and chock the wheels after positioning.
Tell us your phone model, operating-system version and what happened. A screenshot is helpful if the problem appears on screen.
Contact us at support@motoralign.app.